The majority of our ultraviolet light air purification products carry a warranty of 10 years. Warranty length information is available on the product information pages. Should you own a UV power supply device manufactured by CaluTech and any issue arises with that product we will repair or replace that unit free of charge (free of charge means we pay shipping back to you and pay for any repair or replacement necessary but we do not cover costs associated with removal or re-installation of the product where necessary, or packaging for shipping back to us).

CLICK HERE TO SEE AN EXAMPLE WARRANTY

IF YOU ARE HAVING A PROBLEM WITH A CALUTECH PRODUCT

SEND AN EMAIL TO CORPORATE1 at CALUTECH.COM WITH THE WORDS: WARRANTY CLAIM IN THE SUBJECT LINE AND EMAIL US THE SERIAL NUMBER (bar code number on your unit), YOUR LAST NAME (OR COMPANY NAME) AND YOUR CONTACT PHONE NUMBER. THAT'S ALL WE NEED.

Next, send your system to us (power unit only, no lamps) by USPS or UPS, or FedEx, etc. - your choice. Send it to:

Calutech, Inc
Attn Warranty Claims
15646 S 70th CT
Orland Park, IL 60462

NOTE: NEVER RETURN UV BULBS TO US, JUST THE PRODUCT / UV DEVICE ITSELF.

ONCE WE RECEIVE THE PRODUCT WE WILL REPAIR OR REPLACE AT OUR EXPENSE AND SHIP IT RIGHT BACK TO YOU FREE OF CHARGE, USUALLY BY UPS AND USUALLY THE SAME DAY IT IS RECEIVED. WE'LL ALSO EMAIL YOU THE TRACKING NUMBER SO YOU CAN TRACK THE PACKAGE WHILE ON ITS WAS BACK TO YOU.

IT'S THAT EASY!

NO RMA OR RETURN AUTHORIZATION NUMBERS NEEDED, NO FIGHTING WITH CUSTOMER SERVICE REPS ABOUT WHETHER YOUR COVERED OR NOT, NO HASSLES OR PROBLEMS. JUST SEND AN EMAIL & SEND IT IN, THAT'S IT!

click here for replacement UV light bulbs